Privacy Policy

We collect information that you provide directly to us, including:

• Account information: name, email address, password, and business details when you register.
• Business data: restaurant name, address, phone number, opening hours, and table configurations.
• Reservation data: guest names, contact details, party sizes, and special requests.
• Employee data: names, positions, hourly rates, contact details, and time-tracking records.
• Financial data: daily cash records, receipts, and payroll information you enter into the platform.
• Communications: messages sent through our integrated channels (WhatsApp, email, etc.).

We also collect certain information automatically when you use our platform, such as IP addresses, browser type, device identifiers, and usage logs.

We use the information we collect to:

• Provide, operate, and maintain our platform and services.
• Process reservations and manage restaurant operations on your behalf.
• Enable employee time tracking, shift management, and payroll processing.
• Send transactional communications (reservation confirmations, reminders, notifications).
• Facilitate payment processing through our integrated payment providers.
• Improve and develop new features and services.
• Comply with legal obligations and enforce our terms.

We do not sell your personal data. We may share information with:

• Service providers: third-party vendors who assist in operating our platform (cloud hosting, payment processors, email delivery, AI services), bound by confidentiality obligations.
• Payment processors: Stripe, for secure payment handling. We never store full card details.
• Communication providers: Twilio/Meta for WhatsApp and SMS messaging as configured by you.
• Legal requirements: when required by law, court order, or governmental authority.
• Business transfers: in connection with a merger, acquisition, or sale of assets, with notice provided to you.

We retain your data for as long as your account is active or as necessary to provide services. You may request deletion of your account and associated data at any time from the account settings. We may retain certain information as required by law or for legitimate business purposes (e.g., billing records) for a defined period thereafter.

We implement industry-standard technical and organizational measures to protect your information, including:

• Encryption of data in transit (TLS/HTTPS) and at rest.
• Access controls limiting data access to authorized personnel.
• Regular security reviews and monitoring.

No method of transmission over the internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

We use cookies and similar technologies to maintain session state, remember preferences, and analyze usage. These include:

• Essential cookies: required for authentication and core functionality.
• Analytics cookies: to understand how the platform is used and improve it.

You can configure your browser to refuse cookies, though this may affect functionality.

Depending on your jurisdiction, you may have the right to:

• Access: request a copy of the personal data we hold about you.
• Rectification: request correction of inaccurate or incomplete data.
• Erasure: request deletion of your personal data ("right to be forgotten").
• Portability: receive your data in a structured, machine-readable format.
• Restriction: request we limit processing of your data.
• Objection: object to processing based on legitimate interests or direct marketing.
• Withdraw consent: where processing is based on consent, withdraw it at any time.

To exercise any of these rights, contact us at the address below.

Our platform integrates with third-party services (Google, Meta, Stripe, ElevenLabs, etc.). When you connect these integrations, their respective privacy policies also apply. We encourage you to review their policies. We are not responsible for the privacy practices of third-party services.

Our platform is not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If we become aware that a child has provided us personal data, we will delete it promptly.

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the new policy on this page and updating the "Last updated" date. Continued use of our services after changes constitutes acceptance of the updated policy.

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: